Emails Not Showing from Support – Gmail Filters

Missing our Emails?

If you are not receiving emails from our support it could be due to filters or rules in your Gmail account. Most people do not use these but if your account was ever compromised some scammers who had access to your account will setup filters to hide purchase or support emails to hide their activities. Here is how to check your filters and also how to search in the Trash folder specifically.

Checking your Filters & Blocks

Searching the Trash folder

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