What LCD do I have? #
Creality uses color LCDs with a rotary encoder on the Ender 3 V2 and Ender 3 S1. There are 3 known vendors for these LCDs but you cannot determine what one you have unless you remove the back from the LCD housing. Below are pictures of the 3 LCDs.
The VIEWE LCD is NOT updatable at all so if you have one and want to use our firmware and/or products that require a firmware update you will need to replace the LCD with our 12864 Kit. See below for links to the conversion kits.
Converting to a 12864 #
Currently, our firmware only works correctly (and most other Marlin firmware aside from stock) with the DWIN & DACAI version. The VIEWE LCD is not supported due to Creality locking it down and likely will never be.
If you have a VIEWE LCD currently or want to switch to the highly reliable 12864 LCD and want to use our firmware and/or upgrades on your Ender 3 V2 or Ender 3 S1 then you can replace the LCD with a 12864 LCD kit that we carry.
Here is the guide for converting the Ender 3 V2 to a 12864 LCD: Ender 3 V2 – Swapping to the 12864 Creality LCD for more features
Here is the guide for converting the Ender 3 S1 to a 12864 LCD: Installing the 12864 LCD Kit on your Ender 3 S1 & S1 Pro
